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Customer Service » FAQs

How much does delivery cost?

Standard delivery to the UK is free, and to Europe and the rest of the world is £6.

We aim to deliver to the UK in 2-4 days, Europe in 3-5 days, and the rest of the world in 7-10 days. More details can be found on our delivery information page.

How are the cufflinks packaged?

Each pair of cufflinks is supplied in a leather and felt roll made exclusively to our own design.

Where are your cufflinks manufactured?

All our sterling silver cufflinks are cast, finshed and polished in the UK. Our stainless steel cufflinks are manufactured and finished in the EU. We always aim to source as much of our supplies as possible from British companies.

Are your cufflinks hallmarked?

All our solid silver cufflinks are hallmarked to guarantee the quality of the precious metal. The hallmark  consists of three compulsory marks: a sponsor’s mark, a fineness mark – an oval 925 for sterling silver, and an assay office mark. More details can be found on our hallmarks page.

What is the best way to care for my cufflinks?

Sterling silver is a beautiful highly reflective precious metal that might tarnish slightly when exposed to the air. Silver that is worn regularly, however, will require less care so we encourage you to wear your cufflinks frequently.

An occasional gentle rub with a silver polishing cloth is the best way to clean your cufflinks. Some ‘dip’ polishes contain harsh chemicals and are therefore not recommended.

Silver cufflinks with an oxidized finish need to be cleaned with care as the deliberate blackening of crevices can be removed by overzealous cleaning and polishing.